Privacy Policy

Effective Date: 01/05/2024

At Xeeva Agency, accessible from https://www.xeeva-agency.com, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide via forms, email subscriptions, or inquiries.
Usage Data: Information about how you use our website (e.g., IP address, browser type, pages visited, time spent), typically collected via cookies and analytics tools.
Marketing Data: Preferences related to receiving marketing communications from us.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services
Communicate with you (e.g., respond to inquiries, send updates)
Analyze website performance and user behavior
Improve our website and customer experience
Send promotional emails or newsletters if you’ve opted in

3. Legal Basis for Processing

If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal data depends on the context:

Consent (e.g., newsletter subscription)
Contractual necessity (e.g., providing services)
Legitimate interests (e.g., improving our website)
Legal obligations (e.g., compliance with laws)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website usage. You can manage cookie preferences via your browser settings or a cookie consent banner if available.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers: Such as email marketing platforms, web analytics services, or hosting providers
Legal Authorities: If required by law or necessary to protect our rights

6. Data Retention

We retain personal data only as long as necessary for the purposes described above or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent
Object to or restrict certain types of processing
Lodge a complaint with a data protection authority

To exercise your rights, please contact us at: hello@xeeva-agency.com

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page. Please review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Xeeva Agency
Email: info@xeeva-agency.com
Website: https://www.xeeva-agency.com